For ages 21+

Responsible Gambling at 77 db —
the path to safe and balanced entertainment

77 db believes that betting or playing casino games is a form of entertainment — not an alternative source of income. On this page you will find out how to set playing limits, recognize warning signs, and get support when needed.

For ages 21 and above only
Our position

Why keeping gambling in check matters

77 db always wants members to play in a healthy and moderate way. When betting or playing slots is purely for fun, it is simply entertainment. But when it becomes a habit and starts to harm your finances, family, or mental health, it becomes a problem.

Our Terms and Conditions clearly state that members must be at least 21 years old to participate at 77 db. This age limit is strictly enforced and any underage account is closed immediately.

The core of responsible gambling is — only bet what you can afford to lose. Never use savings, borrowed money, or the family budget for betting. Set a firm limit before you play — and once you reach that limit, stop for the day.

To learn how your personal information is stored at 77 db, read our Privacy Policy. Ensuring data protection is part of our responsibility.

Limit-setting tools

Protect yourself

Contact the 77 db support team via 24/7 live chat or email to activate any of the following protective measures.

Deposit limit

Set a maximum deposit amount for any period — daily, weekly, or monthly. Once a limit is set it takes effect immediately.

Loss limit

Decide in advance how much you are willing to lose within a given period. When that limit is reached your account will automatically go into a break.

Session time limit

Set a limit on how many hours you play in a row. When the set time is up, the system will remind you to take a break.

Temporary break

Temporarily close your account for anywhere from 1 day to 6 weeks. Playing will not be possible until the break period ends.

Self-exclusion

If you are experiencing long-term problems, choose self-exclusion for 6 months or permanently. During this period no marketing messages will be sent either.

Reality check

Keep pop-up notifications active at set intervals to remind you how long you have been playing and how much you have spent.

Apply through support

Limit request form

Fill in the form below and our support team will process your request within 24 hours. For immediate assistance, contact us via live chat.

Warning signs

Recognize the signs of a problem

If you notice any of the following signs in yourself or a family member, seek help right away.

  • Repeatedly playing to try to win back lost money — and betting more each time.
  • Trying to stop gambling but being unable to, or feeling anxious and restless when you do stop.
  • Hiding your gambling from family, friends, or colleagues and lying about it.
  • Using money set aside for daily expenses, rent, or your children's education for betting.
  • Taking out loans or borrowing money from others to fund betting.
  • Becoming irritable, losing focus, or sleeping less when you cannot gamble.
Get support

Where to find help

Acknowledging a problem is a sign of strength. Reach out for support today through any of the channels below.

77 db live chat

Any time — day or night — speak with our support team via 24/7 live chat in Bangla or English. Requests for limit setting or self-exclusion can be handled right away.

Email support

If you need a more detailed discussion, write to us by email. Our team replies in Bangla and full confidentiality is maintained.

Family and close ones

Talk openly with someone you trust. Family support is one of the most effective sources of help over the long term.

Professional counselling

Counselling from mental health professionals is highly effective. Seek guidance from a local hospital or mental health centre.

Support groups

Join a local or online support group for people with gambling problems. Hearing the experiences of others in the same situation makes it easier to cope.

Tips and guidance

Build healthy gambling habits

The safety of every member at 77 db is our priority. Following a few simple guidelines keeps betting an enjoyable experience.

  • Set a firm budget before you start playing — never spend more than that amount.
  • Do not sit down to play until your mood has settled after a loss.
  • Never think of betting as a source of income.
  • Do not play under the influence of alcohol or drugs.
  • Take regular breaks — after about an hour of play, take at least a 15-minute rest.
  • Spend time on family, friends, sports, or hobbies beyond gambling.

Remember, the outcome of every game is completely random — the results of the last few bets do not affect the next one. The idea of "chasing losses" is an illusion that typically leads to even greater losses.

Read our FAQ — there you will find more detailed questions and answers about setting deposit limits, self-exclusion, and account management.

77 db is for adults only. If someone under 21 has accidentally opened an account, please notify us immediately via live chat. Accounts are not activated if age cannot be confirmed during identity verification, and no deposits are accepted.

Parents should monitor their children's online activity and keep parental controls active on family devices to prevent minors from accessing gambling or betting sites.

Common Questions

Responsible Gambling FAQ

You must be at least 21 years old to open an account at 77 db and take part in any casino or betting activity. Identity verification is carried out at registration, and accounts are not activated until age is confirmed.

Contact our support team via 24/7 live chat or email and let them know you want self-exclusion and for how long. You can choose any period from 6 months up to permanent self-exclusion. During the exclusion period your account will be locked and no promotional messages will be sent.

Lowering a deposit limit takes effect immediately. However, if you want to increase a limit, a 7-day waiting period applies — this helps prevent impulsive decisions made in the heat of the moment.

Start by having an open, honest conversation with them — with empathy rather than criticism. If needed, take them to see a professional mental health counsellor. You are also welcome to speak with our support team — we assist family members too.

Yes, the World Health Organization recognizes gambling addiction as a behavioral mental health disorder. It is not a sign of weak willpower — it develops due to changes in the brain's reward system. Recovery is possible through professional treatment and counselling.

Any balance remaining in the account before self-exclusion can be withdrawn. Withdrawals via bKash, Nagad, Rocket, or bank transfer are generally processed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳800.