77 db Privacy Policy

77 db is an online gaming and sports betting platform operating for users in Bangladesh. We believe that every user's information belongs to them, and protecting that information is our primary duty. In this document we explain in detail what information we collect, how it is stored and processed, and what rights you have.

To learn about the full terms of use of our services, read the Terms and Conditions, which cover account management, bonus policy, and detailed betting rules.

77 db collects two types of information from you — information you provide directly and information generated automatically when you use our platform.

1.1 Information You Provide Directly

During registration and identity verification, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• National ID or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket or bank account number)

1.2 Automatically Collected Information

When you use 77 db, our servers automatically record certain technical information:

• IP address and device type
• Browser type and version
• Login and logout times
• Pages visited and time spent on each
• Betting and gaming activity history
• Cookie and session data

Collected information is used only for specific and reasonable purposes. 77 db never uses your information for unnecessary or unauthorised purposes.

2.1 Primary Uses

• Creating and managing accounts
• Processing transactions — completing deposits and withdrawals
• Verifying identity and preventing fraud
• Providing customer support
• Ensuring platform security

2.2 Additional Uses

• Informing you about relevant offers and promotions
• Improving platform quality and planning new services
• Resolving technical issues
• Applying responsible gaming policies

In certain specific situations, 77 db may share your information with particular third parties. In all such cases, only the minimum information necessary to provide the service is shared.

3.1 Payment Processors

To complete deposits and withdrawals, the necessary transaction information is shared with the payment systems of bKash, Nagad, Rocket and relevant banks. This information is used solely to complete the specific transaction.

3.2 Technology Service Providers

Running our platform requires working with certain technology service providers. These include server hosting, security verification and technical support services. These providers operate under strict confidentiality agreements.

3.3 Legal Obligations

We are legally required to provide information to authorities upon a court order or under applicable laws of Bangladesh. In such cases we provide only the specific information that is strictly necessary to meet the legal requirement.

77 db follows high-standard technical and administrative security measures when storing your information.

4.1 Technical Protection

• All data is transmitted via SSL encryption
• Passwords are stored in hashed form — no one can read them directly
• Firewalls and security layers are used to prevent unauthorised access to servers
• Regular security audits and updates are carried out

4.2 Retention Period

We retain your information for as long as your account is active. Even after an account is closed, we are obliged to retain certain information for a set period due to legal and regulatory requirements. Once that period ends, the information is securely deleted.

4.3 Access Control

Only staff members who need your personal information to perform their duties can access it. All access is logged and regularly reviewed.

77 db uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand how the platform is being used, so the service can be improved.

5.2 Cookie Controls

You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling essential cookies may prevent some platform features from working correctly.

77 db recognises and respects the following rights you have regarding your personal information.

6.1 Right to Access

You have the right to know what information we hold about you. Upon request through customer support, we will provide a summary of your personal information.

6.2 Right to Correction

If any information in your profile is incorrect or outdated, you can request that it be corrected. Some details can be changed directly from account settings; for other cases, contact our 24/7 live chat for assistance.

6.3 Right to Request Deletion

If you wish us to delete your information, you may make a request. Please note, however, that due to legal obligations, certain information may not be deletable before a specified period.

6.4 Opting Out of Marketing Communications

If you no longer wish to receive promotional messages, you may opt out at any time. However, essential messages related to your account and transactions cannot be stopped.

77 db strictly follows an age-verification policy. This platform is not for anyone under 21 years of age. We do not knowingly collect personal information from any minor.

Through the age-verification process at registration, we try to ensure that all users meet the required age limit. If we suspect that a minor's information has been collected by mistake, we will immediately close that account and delete the information.

To learn more about responsible behaviour and safe gaming, read our Responsible Gaming page.

To provide certain technical services, your information may be processed on servers outside Bangladesh. In such cases, we ensure that the privacy of your information is equally protected everywhere.

For international transfers, confidentiality agreements are in place with the relevant parties and we verify that they follow data protection standards equivalent to ours.

77 db may update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered mobile number or email, or a clear notice will be posted on the platform.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions about this privacy policy or any complaints regarding your information, please contact us. Our customer support team is available 24 hours a day, 7 days a week in both Bangla and English.

Answers to common questions may be found on our FAQ page. To learn more about 77 db, visit our About Us page.

10.1 Contact Methods

• 24/7 Live Chat — directly on the platform
• Email: [email protected]

For privacy-related requests, please include "Privacy Request" as the subject in your email. We will try to respond within a reasonable time.